Ask the channel, not the person.
Before you DM someone a question, picture the next five people who will wonder the exact same thing — and won't have you sitting in their inbox to ask.
A direct message answers one person, once. A message in a channel answers everyone who's in it now, and everyone who joins later and searches. Same question, same effort to type it — a completely different amount of value out the other end.
The DM isn't just a worse version of the channel post — it's a tax. It puts the whole cost of your question on one person's attention, and it puts the whole cost of the answer's disappearance on everyone who needed it later. A channel spreads both costs out: someone who isn't Priya can answer, and someone who isn't you can find it.
Next time you're about to open a DM, run through this:
- Is there a channel where this question already belongs?
- Would anyone else ever wonder the same thing?
- Would the answer still be useful in a month?
If you answered yes to any of those, it's a channel message wearing a DM's clothing. Post it there instead, @-mention the person if you need their eyes on it fast, and let the thread do the rest.
DMs still have a job. Use them for:
- Anything personal, sensitive, or about a specific person
- Feedback that would embarrass someone in public
- Scheduling, logistics, "are you free at 3?"
- Genuinely one-off, never-relevant-again chatter